Position: Teller Clerk


Report to: Head of Customer Services


Job Summary:
Responsible for providing customers transaction services under given authority, ensuring accuracy and rules and regulations compliance


Responsibilities:

· To provide financial transaction services and input data into system i.e. deposit-withdrawal service, inter-region money transfer, bill & credit payment and re-check the correctness of information and endorse
· To timely update and maintain customer data in system
· To ensure adequacy of funds in customer account
· To timely seek resolution to customer’s request
· To perform/ monitor registration / system update (daily) processed before end of day closing
· To control over safe-keeping of documents are implemented and carried out according to policy
· To check and verify printed reports e.g. error-reporting report, interest rate adjustment etc.
· To manage and balance amount of cash stored in Branch, check and reconcile against cash account
· To perform other tasks as assigned by Head of Customer Services/ Operations Section Chief


Job Specifications:

Technical Knowledge
· Bachelor degree in Business, Finance or other related field
· Bank's products knowledge


Skills
· Inter-personal and problem solving skills
· Hard working and being able to deliver quality results under pressure
· Proficiency in Chinese in particular good written and verbal communication skills
· Service minded


Experiences
· Clerk – Minimum 1-2 years of relevant experience

盘谷银行（中国）有限公司（“盘谷中国”）是一家以服务为宗旨，聚焦中国和东南亚地区的商业银行。

盘谷中国由泰国最大的商业银行盘谷银行（大众有限公司）（“盘谷银行”）全资所有，泰国盘谷银行长期支持亚洲企业参与国际贸易，特别是在东南亚和中国。1954年，盘谷银行首家海外分行在香港设立。1986年，盘谷银行在北京设立代表处，之后相继在汕头，上海，厦门，北京，深圳（原汕头分行转迁）设立分行。